Skip to main content

Configured for your business

Keep field jobs moving from assignment to completion.

DispatchFlow connects work requests with the people carrying them out. It coordinates assignment, status updates, customer communications and completion evidence according to the process your team approves.

Discuss this solution

Website packages, automation implementations and complete business systems are separate offers. Existing package inclusions remain unchanged. Additional integrations, provider fees and ongoing management are included only when stated in your proposal.

Where work gets stuck

When job details live in several chats, it is difficult to see who accepted a task or whether a visit is complete. The workflow gives each job a defined status and an accountable owner.

What we can include

  • Receive agreed work requests.
  • Assign or propose staff according to approved rules.
  • Notify the responsible person.
  • Collect status changes and agreed completion evidence.
  • Escalate unaccepted or delayed jobs.

How the process works

Illustrative process using fictional data. No messages, payments or live system changes are made.

  1. A work request is created.
  2. Assignment rules identify the next responsible person.
  3. Staff accept or flag the assignment.
  4. Progress and customer updates follow the agreed process.
  5. Completion or an exception is recorded.

A work request is created.

An illustrative scenario

A fictional maintenance task is reassigned after a technician reports they cannot attend. Customer updates follow only after staff confirmation.

What we need to confirm

  • An agreed job source and staff roster.
  • Clear responsibilities, working hours and escalation rules.
  • A supported way for staff to provide updates.

Integration options are assessed before they are included in your proposal. A provider name is not a claim of partnership, certification or a live connector.

Outside the default scope

  • No automatic employment, safety or access decisions.
  • No vehicle routing optimization unless separately scoped.
  • No promise of round-the-clock dispatch staffing.

Start smaller or connect more of the business.

Property Management Systems and Integration

A property-management implementation can connect owner information, booking coordination, cleaning, maintenance and communications. We assess your existing software first and use the appropriate product or integration scope rather than building a second source of truth.

Business Systems for Service Companies

A service-business system brings customer intake, estimates, job scheduling and completion into an agreed operating flow. It can give office staff and field teams the same view of what has been approved and what still needs attention.

Hospitality Websites and Operations Systems

A hospitality system can bring the property website, inquiry journey and staff coordination into a defined implementation. We assess existing booking software and the practical handoffs around arrivals, housekeeping and maintenance.

Setup and ongoing management

One-time setup: quoted after scope.

Ongoing management: quoted separately where required or selected.

Software licenses, messaging, AI usage, payment-provider charges and hosting are included only when your proposal explicitly includes them.

Your proposal defines the channels, integrations, users, data migration, handover and support responsibilities. This page describes a solution approach, not an unlimited feature bundle.

Custom systemsManaged support

Questions before you start

Can dispatch stay under human control?

Yes. The system can propose an assignment and wait for confirmation.

Do workers need a new mobile app?

Not always. We assess the simplest supported update channel for the agreed process.

Can it connect to Nidomera?

We first check the native capabilities and plan scope. Only additional requirements are proposed as separate work.

Tell us what you need to connect.

Describe your process in everyday language. Do not include patient records, identity documents, payment details, passwords or API keys.

Discuss this solution

Website packages, automation implementations and complete business systems are separate offers. Existing package inclusions remain unchanged. Additional integrations, provider fees and ongoing management are included only when stated in your proposal.