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Configured for your business

Bring the guest journey and restaurant administration together.

A restaurant system can connect your public website and menu with reservations, agreed ordering flows and the staff tools needed to manage them. The project starts with how your restaurant actually works, not with a requirement to replace every tool.

Discuss this solution

Website packages, automation implementations and complete business systems are separate offers. Existing package inclusions remain unchanged. Additional integrations, provider fees and ongoing management are included only when stated in your proposal.

Where work gets stuck

Menus, booking requests and guest messages can become separate administrative tasks. An agreed system gives them a coherent customer journey and a manageable staff process.

What we can include

  • Branded restaurant website and editable menus.
  • Reservation requests and agreed confirmation rules.
  • Collection or takeaway ordering where scoped.
  • Guest notifications and staff administration.
  • Selected operational workflows and reporting.
  • Training, installation and a defined maintenance option.

How the process works

Illustrative process using fictional data. No messages, payments or live system changes are made.

  1. Map guest and staff journeys.
  2. Agree reservations, ordering and integration scope.
  3. Configure the site and administration.
  4. Test sample bookings, orders and exceptions.
  5. Train staff and hand over the agreed operation.

Map guest and staff journeys.

An illustrative scenario

Explore the Mesavora website demonstration as a visual example. It contains fictional content and does not prove that every proposed automation is live.

View website demonstration ↗

A demonstration shows a possible website journey. Website scope and a complete operational implementation are agreed separately.

Existing product features and subscriptions remain separate. We first review native inclusions before proposing additional implementation work.

Mesavora

What we need to confirm

  • Menu content, venue rules and responsible staff.
  • Supported booking and payment accounts where required.
  • Appropriate template licenses for each installation.

Integration options are assessed before they are included in your proposal. A provider name is not a claim of partnership, certification or a live connector.

Outside the default scope

  • POS replacement, inventory accounting and delivery logistics are not default inclusions.
  • Self-hosted/client-specific delivery remains available; no forced SaaS subscription model.
  • The full system is not automatically included in a restaurant website package.

Start smaller or connect more of the business.

BookingFlow

BookingFlow coordinates the communication around appointments, reservations or viewings. We configure the rules around your booking source, staff responsibilities and customer permissions, without assuming every business needs a new calendar.

ReceptionFlow

ReceptionFlow provides a defined first-response process for routine questions. Using approved business information, it can help collect an inquiry, explain the next step and hand off requests that need staff attention.

ReviewFlow

ReviewFlow organizes post-service feedback and appropriate invitations to leave a review. The process uses agreed eligibility and communication rules, with staff follow-up for concerns rather than hiding dissatisfied customers.

Setup and ongoing management

One-time setup: quoted after scope.

Ongoing management: quoted separately where required or selected.

Software licenses, messaging, AI usage, payment-provider charges and hosting are included only when your proposal explicitly includes them.

Your proposal defines the channels, integrations, users, data migration, handover and support responsibilities. This page describes a solution approach, not an unlimited feature bundle.

Custom systemsManaged support

Questions before you start

Must we replace our POS?

No. POS work is excluded by default or separately assessed when needed.

Can we commission only the website?

Yes. Website-only work and a complete operational system remain separate choices.

Can we run it on our own infrastructure?

We can assess a client-specific installation and agree who manages hosting, updates and support.

Tell us what you need to connect.

Describe your process in everyday language. Do not include patient records, identity documents, payment details, passwords or API keys.

Discuss this solution

Website packages, automation implementations and complete business systems are separate offers. Existing package inclusions remain unchanged. Additional integrations, provider fees and ongoing management are included only when stated in your proposal.